
Are you a Facilitator, Trainer, Educator, Sales
Manager, Team Leader then consider the possibilities for their christmas stocking this year.
- Conducting more Effective Meetings
- Building a Team Culture
- Improving communication and working
relationships
- Resolving conflict between team
members
- Creating team agreements,
agreements underpin all of the above
- Ideas for Meetings:
Building a theme, meetings are an opportunity
for people to learn something about their company, their team member or
themselves. We suggest that when using these RM value cards that there is
always a clear purpose (just like meetings). Once there is a clear purpose then
the level of participation increases. Building a consistent expectation for
participation at your meetings will create energy and interest. Guaranteed!
1. Provide each person with a packet of cards. Ask each
person to select 3 cards. One card to represent their win over the last week,
one card to represent the learning they have had from the previous week and one
card to represent an important point that they would like to raise at the
meeting. Discuss initially in pairs then summarise to share to the larger
group.
2. Sales Meetings, setting targets. Have your sales
team select 3 cards that represent previous their week. One that represents
their biggest challenge/ learning opportunity; one card that represents their
win; and one card to represent their goal for the following week (can be either
personal or professional). Create a goals Achievement chart for RM values cards
on the wall and each week the team can write up their achievements and share
their wins. Personal goals could be time spent with family, friends and/or 'I' time. Discuss in pairs and summarise to share to the larger group.
Ideas for Building a team culture:
1. Provide each person with a packet of cards. Ask each
person to select 5 cards from their pack that reflects the current team culture.
Discuss in pairs their results.
2. Have each person select 5 cards that represent
the culture that is important for them to have to be a part of the team.
Explain that the culture of the team is the intangible happenings within the
team. That is what are the symbols and rituals of the team. For example, when
people arrive at work first thing in the morning what happens? What are some of
the non-discussed work practises that they may like and wish to keep what are
some of the work practises that they do not like and wish to remove?
3. Once each person has selected 5 cards use the
nominal group technique strategy to create agreement one 5 cards that will
represent the team's culture and then use the same process to create team
agreements.
Nominal Group Technique
Very useful for creating and reaching Agreements/ Building
Team Culture, Values and Purpose / Creating a Team Vision / Effective
Communication Skills
1. Provide each person with a packet of cards. Ask each
person to select 5 cards from their pack that reflects the Agreements/Team
Culture that they understand currently operate within the workplace. These are
often unspoken and sometimes unwritten yet are flourishing. For example,
spending time on non work related issues, arriving and leaving at non-agreed
times and no one discusses them, etc. Discuss in pairs their results.
2. Have each person now select 5 cards that
represent the Agreements/Team Culture that is important for them to have to be
a part of the team. Explain that the Agreements/Team Culture of the team is
the intangible happenings within the team. That is what are the symbols and
rituals of the team. For example, when people arrive at work first thing in the
morning what happens? What are some of the non-discussed work practises that
they may like and wish to keep what are some of the work practises that they do
not like and wish to remove? I like to refer to Agreements as those things that
we 'Give Permission' to with or without discussion.
3. Once each person has selected 5 cards they are to
form a pair and then select and agree on 5 cards from their 10 that they feel
is important for building Agreements/Team Culture. (trainers hint: Also you might like to mention that you would
like them to only work from one pack (otherwise your children will become very
practised at sorting the cards and returning them to their packs).
4. Each pair now has 5 cards that they have agreed
represent the Agreements/Team Culture that they are building towards. Ask each
pair to form a group of 4 and repeat the process. That is each pair with their
5 cards discuss and agree to 5 cards between them. Repeat this process until
the one group have agreed to 5 cards that represent Agreements/Team Culture.
5. It is important that the Facilitator asks each
person to consider how close or how far away from their original 5 cards are
the final 5? Who was really determined that their cards would be represented in
the final 5? Who noticed that they did not persist? Is this usual for them in
meetings? Etc?
6. Clarification as to how each of these 5 cards
will be demonstrated by the group and each individual? Put 5 cards and the
words that reflect the picture. Ask each person to form a group of 4 and
provide them with flipchart paper and pens. They are to create their action
plan for demonstration of each card. For example? communication? what are the
agreements regarding communication. Does any issue get discussed away from the
workplace? neutral coffee lounge?
For further inspiration
and assistance please contact:
Denise Archie: 0412 921
134
denise@coachingcollege.com.au
A.C.N 082 813 198
Testimonials
I have had the pleasure of attending a program Denise Archie has
facilitated and have subsequently worked with her on several training
projects. Denise is a true professional
who delivers every program with enthusiasm and humour. A few years ago, Denise coached me through my
Certificate IV in Assessment & Workplace Training and I was acknowledged
for submitting an excellent Portfolio of Evidence by the assessor. She also helped me prepare and design a
Presentation Skills program for a large corporate client who was delighted with
the outcomes. Over the last 5 years Denise and I have collaborated on a number
of projects where we have received consistent positive feedback on our content,
delivery and methodology. Denise has
been a pleasure to work with and over time she has become a good friend. She has added huge value to the programs and
coaching sessions I have run; offering advice support and resources where
applicable. I would not hesitate to recommend Denise to you as an outstanding
trainer, coach, facilitator and business developer. Siobhan Turney Coach, Facilitator, Trainer
I have been privileged to participate in many workshops that Denise
has facilitated over the past ten years and have always been impressed with her
depth of knowledge, professionalism and enthusiasm. She is able to encourage
others to reach beyond themselves and supports them as they challenge their own
comfort zones and learn new ways of doing things. Denise also has a wonderful
sense of calm in times of pressure that helps those around her keep focus. She
has worked with our staff and I know that they also hold her in high
esteem. I unhesitatingly recommend her
to the reader as a highly skilled facilitator and coach. Marilyn Harvey, Director Training Online
After attending your workshop (which
Shannan and I thoroughly enjoyed) I decided to take a leap of faith and believe
in myself. I had only just been approached by a group a few days before
the workshop in regards to a role that had just become available. Being
such a senior role I constantly doubted whether or not I was capable of
performing to their expectations as there are people management
responsibilities as well in which I have no experience. So to cut a very long
story short, after many tears and lots of pep talks, I have decided to leave my
previous company after 6 years and take on a Senior role within a new
company. I started on 12th Dec. So thank you Denise, for
inspiring me to take a chance and have the confidence in myself to take such a
big step. I look forward to seeing you in the near future and I hope all
is well with you and your family. Marietta
Denise Maree from Relationships Matter was introduced to our
Company, a privately owned small business, at a time when we were experiencing
poor staff morale and retention and as expected poor results. Our problems
started at the top and we needed help quickly. With Denise's facilitation the
Company was able to quickly identify areas of the business that needed
attention. Denise developed a strategy of 'repair' - the most critical elements
being her ability to coach the Directors on how to view the Business from the
outside and provide positive direction for staff. Within a matter of months the
"wheels of change" were in full swing and the change in staff morale
and performance had improved dramatically. Denise has been working with our
Company now for 12 months and is a key to our management and communication.
Andrew Bassingthwaighte, Director, Insurserv Australia Pty Limited.
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